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Xerox plans to end the 'rush hours'

This article appears in El Mundo. The article explains the advances made in urban mobility including a project being developed with a small city in the north of France. The system seeks to provide optimized & personalized travel options for citizens and commuters. It combines different transportation options in a smart way.
Regarding customer care,  3 pieces of advice are shared and including the role of automation which will have a huge role in the next few years.

El Mundo Mercados | Sunday 24 April 2016
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