Xerox planea acabar con las 'horas punta' en las ciudades; El Mundo Mercados

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Xerox plans to end the 'rush hours'

This article appears in El Mundo . The article explains the advances made in urban mobility including a project being developed with a small city in the north of France. The system seeks to provide optimized & personalized travel options for citizens and commuters. It combines different transportation options in a smart way.
Regarding customer care,  3 pieces of advice are shared and including the role of automation which will have a huge role in the next few years.

El Mundo Mercados | 24/04/2016
Read the article : http://www.elmundo.es/economia/2016/04/27/57209e4722601d49128b45a2.html

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