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Patrick Mazeau is in charge of the Xerox Innovation Group “Customer Led Innovation” program, an Initiative with the goal of accelerating the pace of bringing disruptive technologies to the marketplace. The Customer Led Innovation team is distributed across the USA (Rochester and Palo Alto), Canada (Toronto), India (Bangalore) and France (Grenoble), giving many opportunities for Xerox innovators to “dream with customers”. Future products and services are the main topics discussed in “dreaming sessions”. Mazeau has an extensive experience of how technologies can make a difference on our lives.
He knows a lot about how, when and where the future is gaining entry to today’s office. He has to. His job is to show it off and to understand how customers will use technologies.
Mazeau started as a software developer in 1989, moving to technical coordination and project management for the French navy. After working in the telecom industry in network management, he came to Xerox in 1996 to join the newly created Technology Showroom. He has also managed a research project on digital libraries and was part of the Software Engineering Process Group, launched in 1997 to enhance software quality based on the Carnegie-Mellon Capability Maturity Model.
Mazeau holds a master’s degree in Computer Science from the Université de Technologie de Compiègne (France) and an MBA in Marketing from the Lyon Business School (France).
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