Publications
Authors:
  • Greatbatch
Citation:
Xerox Technical Report
Abstract:
Computing technologies are commonly employed as their users discuss either the task at hand or unrelated
matters with co-present colleagues, clients, customers or other individuals. As yet, however, there is relatively
little research concerning the relationship between system use and interpersonal communication in such
environments. Research in HCI has largely been confined to a single user carrying out tasks on a personal
workstation. Moreover, those studies which have focused on the use of systems within socio- interactional
environments have been primarily concerned with using the conversations of the participants as a resource for
analysing human-computer interactions. As such, they have shed little light on the ways in which system use
and communicative conduct may be coordinated and shaped by reference to each other.
Year:
1992
Report number:
1992-107
Attachments: