Publications
Authors:
  • Nathalie Glance , Stefania Castellani , Daniele Pagani
Citation:
In PAKM'96 Workshop on Adaptive Workflow, October, 1996, Basel, Switzerland
Abstract:
We present a case study concerning the use of business process simulation to support the understanding and
integration of an inter-enterprise document authoring and translation process. The objective of the simulation
was to foster understanding, reflection, and learning, and to feed the discussion about process integration
between the authoring process and the translation process. Two approaches to simulation were taken that
together were effective, on the one hand, in qualitatively showing the dynamic dependencies among the various
sub-processes and, on the other hand, revealing the human impact of introducing organizational changes.
Year:
1996
Report number:
1996/201