Publications
Authors:
  • William Newman
Citation:
Proceedings of Software Ergonomie '97, 4-6 March 1997, Dresden, Germany, pp 27-36.
4-6 March 1997,
Dresden, Germany,
pp 27-36.
Abstract:
This paper takes as a starting point Walter Vincenti's seminal book, "What Engineers Know and How They
Know It," and explores the implications for interactive system design of some of his observations on
engineering knowledge. In particular, it discusses the obstacles designers face in accessing relevant
knowledge, and their consequent difficulties in engaging in design. The paper suggests that a crucial step in
building knowledge about interactive system design knowledge is the establishment of critical parameters
concerning the human activity that the application supports. It concludes with a discussion of the implications
for innovative system design.
Year:
1997
Report number:
1997-104
Attachments: