Publications
Authors:
  • Amit Navindgi , Caroline Brun , C├ęcile Boulard , Scott Nowson
Citation:
NLP for Social Media, Austin, USA, November 1, 2016.
Abstract:
Understanding expression of emotions in support
forums has great value and NLP methods
are key to automating this. Many approaches
use subjective categories which are more fine-grained
than a straightforward polarity-based
spectrum. However, the definition of such categories
is non-trivial, and we argue for a need and valuable level of understanding.
to incorporate communicative elements even
beyond subjectivity. To support our position,
we report experiments on a sentiment-labelled
corpus of posts from a medical support forum.
We argue that a more fine-grained approach
to text analysis important, and also simultaneously
recognising the social function behind
affective expressions enables a more accurate and valuable level of understanding.
Year:
2016
Report number:
2016/076