From narratives to conventions leveraging textual annotations to empower end-users in collaboration
Carla Simone, professor, Universita di Milano Bicocca, Milan, Italy.
In the last years our research focused on collaboration mediated by documental artifacts in different domains, among which the healthcare domain. In the observed practices, paper-based documental artifacts are often augmented by various kinds of annotations to convey additional information for various purposes. A technology aimed at supporting this natural behaviour should consider the aim of annotations in relation to the contents of the documental artifact they refer to in order to provide the user with the appropriate functionality...