

The publications database contains papers and technical reports written by XRCE scientists from 1991 up to the present. If the document you are looking for cannot be downloaded in PDF or Postscript format, please contact us specifying the title, author(s) and reference. Any document downloaded from the publications database may be used for non-commercial purposes only.
Total cost of ownership: issues around reducing cost of support in a manufacturing organization case
Stefania Castellani, Antonietta Grasso, Jacki O'Neill, Peter Tolmie
IEEE International Workshop on Business Transformation: Towards a theory of business agility, Munich, Germany, July 19, 2005.
Ref. : 2005/012 | Abstract | BusinessAgility.PDF (166.15 kB)
Using real-life troubleshooting interactions to inform self-assistance design
Jacki O'Neill, Antonietta Grasso, Stefania Castellani, Peter Tolmie
Proceedings of INTERACT, Rome, Italy, 12-16 September 2005.
Ref. : 2005/003 | Abstract
Supporting Remote Problem-Solving with Ubiquitous Computing: Research Policies & Objectives
Peter Tolmie, Jacki O'Neill, Antonietta Grasso, Stefania Castellani
Ubicomp Conference, Giving Help at a Distance workshop, Nottingham, U.K. , September 2004
Ref. : 2004/049 | Abstract | 2004_049.pdf (31.04 kB)
Users Solving Technical Troubles With a Remote Expert
Peter Tolmie, Jacki O'Neill, Stefania Castellani, Antonietta Grasso
Ubicomp Conference, Giving Help at a Distance workshop, Nottingham, U.K. , September 2004
Ref. : 2004/048 | Abstract | 2004_048.pdf (16.64 kB)
Constraint-based decision makers in negotiation processes
Jean-Marc Andreoli, Stefania Castellani
The 2004 IFIP International Conference on Decision Support Systems (DSS 2004), Prato, Tuscany, Italy, 1-3 July 2004.
Ref. : 2003/077 | Abstract
Negotiation as a Generic Component coordination primitive
Jean-Marc Andreoli, Stefania Castellani
4th IFIP DAIS 17-21 November 2003, Paris, France.
Ref. : 2003/064 | Abstract
Augmenting Offices with Ubiquitous sensing
Jean-Marc Andreoli, Stefania Castellani, Antonietta Grasso, Jean-Luc Meunier, Martin Muehlenbrock, Jacki O'Neill, Francois Ragnet, Fr Roulland, Dave Snowdon
SOC Conference, Grenoble, France, May 15-17, 2003.
Ref. : 2003/033 | Abstract | augmentOfficeSOC.pdf (150.95 kB)
Ubiquitous negotiation games : a case study
Jean-Marc Andreoli, Stefania Castellani, Reinhard Brandl
DEXA E-Negotiations workshop, Prague, Sept 1-5. 2003.
Ref. : 2003/028 | Abstract | e-negotiations.pdf (129.34 kB)
Xploring negotiauction : a case-study of middleware support for decision-making
Jean-Marc Andreoli, Stefania Castellani, Reinhard Brandl
Euro/Informs, July 6-10, Istanbul, Turkey, 2003
Ref. : 2003/016 | Abstract
E-Alliance : A negotiation infrastructure for virtual alliances
Jean-Marc Andreoli, Stefania Castellani, Olivier Boissier, Mihnea Bratu, Ilham Alloui, Karim Megzari
"Group Decision and Negotiation" Journal, March 2003, Volume 12, Issue 2.
Ref. : 2002/030 | Abstract | eallianceGDN.pdf (140.55 kB)