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Paper-Supported Collaborative Work

Richard Harper, Abi Sellen
Using ethnographic studies, we show how paper is integral to collaborative work in three very different organisational settings. Reasons for the use of paper as opposed to electronic alternatives are analysed in terms of the local aspects of interaction it supports, and also the ways in which use of paper has evolved hand-in-hand with organisational work practise. The implications of these findings for the design of collaborative tools are discussed.
Xerox Technical Report
1995
1995-109

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EPC-1995-109.pdf (50.59 kB)

EPC-1995-109.ps (101.20 kB)