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Who Can Claim Complete Abstinence from Peeking at Print Jobs ?

Antonietta Grasso, Jean-Luc Meunier
While systems supporting communities of practice have been shown to be desirable many, if not all, require additional user effort because they are decoupled from daily work practices and tools. We present a range of personal document management services that additionally support community awareness and knowledge sharing in the office environment. We show how this system decreases usage barriers as well as increasing perceived benefits in a non-disruptive and effortless way. While the usage study we have conducted put some doubt on some of our initial hypothesis, we have found clear indication of the success of this approach.
Proc. of CSCW 2002, New Orleans, USA, November 16, 2002.


smartprinter_cscw02.pdf (432.93 kB)