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Training for hotel employees to interact in situations

Frederique Segond, Thibault Parmentier, Roberta Stock, Ran Rosner, Mariola Usteran Muela
This paper presents the lessons learned in experimenting with Thetis , an EC project focusing on the creation and localization of enhanced on-line pedagogical content for language learning in the tourism industry. It is based on a more general innovative approach to language learning that allows employees to acquire practical oral (comprehension) and written skills while navigating a relevant professional scenario. The approach is enabled by an underlying platform (EXILLS) that inte-grates virtual reality with a set of linguistic, technologies to create a new form of dynamic, extensible, goal-directed e-content.
ACL Conference, University of Michigan, 20-25 June, 2005.