Steps Toward Automatic Understanding of the Function of Affective Language in Support Groups
Amit Navindgi, Caroline Brun, Cécile Boulard, Scott Nowson
Understanding expression of emotions in support
forums has great value and NLP methods
are key to automating this. Many approaches
use subjective categories which are more fine-grained
than a straightforward polarity-based
spectrum. However, the definition of such categories
is non-trivial, and we argue for a need and valuable level of understanding.
to incorporate communicative elements even
beyond subjectivity. To support our position,
we report experiments on a sentiment-labelled
corpus of posts from a medical support forum.
We argue that a more fine-grained approach
to text analysis important, and also simultaneously
recognising the social function behind
affective expressions enables a more accurate
NLP for Social Media, Austin, USA, November 1, 2016.