A new showroom is born !
Sophie Vandebroek and Jim Larson inaugurated the Technology Showroom in Xerox Research Centre India (Bangalore).
The Smarter Document Technologies provide the ability to add intelligence and structure to documents digital and paper - to activate their content to streamline business processes and integrate with your structured data systems.
An example of SDT is CategoriX that helps automatically classifying incoming scanned or digital correspondence in a “Digital Mailroom”, enabling the routing to the appropriate department of business process. A very labour intensive process becomes fully automated, bringing a tremendous productivity improvements and cost reduction, and significant improvements in quality.
The Xerox® LiveKey Business Process Connector on a MFP is a powerful solution that captures critical data and documents and transports them over a secure internet connection directly to Xerox® Business Processing Centers. It transforms manual, paper-based document preparation into an automated, fully electronic process.
These technologies can be use to remove language barriers in document-intensive processes by allowing a user to understand a document in a foreign language and generating an response in this language with a professional quality.
Using domain specific documents to train the translation engine improves the quality of the translation to a much higher level than a general-purpose solution.
The mobile print solution allows employees to print from a mobile device without downloading software, mapping to a printer or booting up their laptops. This solution allows users to print from any smartphone, send documents such as emails and presentations to a server (enterprise or on the cloud!) then retrieve the printouts by walking up to any printer and entering a code to release the print. This new solution can be part of Xerox’s Enterprise Print Services tool suite, managed by Xerox team for customer.
The virtual help desk pinpoints ways to ease customer frustration, shorten customer care calls and free up workers to focus on their real business. By pressing the ‘Help’ button on the screen of a networked multifunction system customers can initiate a call to the support desk with VoIP.
As the agent accepts the incoming call, the system uploads a 3D model of the printer while gathering and displaying data on the status of the machine.
The system simultaneously uploads the same 3D model on the screen at the customer site so the customer can view the image while talking to the help desk agent – leading to a real-time multimedia conversation.
Watch the video: