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XRCE publishes features on specific areas of its expertise.

The latest paper is on the topic of knowledge management and communities of practice particularly within the office environment.

OFFICE SOCIAL LIFE IS KEY TO BUSINESS GROWTH

Abstract:
Responding to intense pressures, organisations are trying to become more agile and responsive to customer demands. This is driving the geographic dispersal of employees, many of whom now work at remote call centres or from home. However, the current trend towards hot desking, virtual teams, outsourcing, email and teleworking is a potential threat to an organisation's ability to produce value and innovation on an ongoing basis. This is because they disrupt traditional face-to-face information exchange and can create 'unconnected islands' of expertise.